NatWest CMO: Effectiveness Is Key to Boosting Marketing's Credibility

Margaret Jobling says marketers need to learn to sell themselves internally in tough times

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As marketers scramble to chart their course ahead for yet another uncertain year, Margaret Jobling isn’t fixated on obstacles like inflation or political uncertainty. Instead she’s laser-focused on the things she can influence, including making sure the value of the marketing function is well and truly seen.

The brand boss is no stranger to headwinds. She joined U.K. bank NatWest as chief marketing officer (CMO) in 2020, arriving at the peak of the pandemic from British Gas owner Centrica.

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